WorkSpace Management

Matter-centricity, when planned for and implemented well, can have a tremendous and direct positive impact on revenue, productivity, and accountability. You may have heard examples of firms creating a matter-centric environment with WorkSite to facilitate success, including growth on an international scale, significant billability and efficiency gains, or near 100% compliance with security and document retention policies.

With potential gains like these, what firm wouldn't want to take advantage of a matter-centric environment? Yet, like any change, implementation can be challenging and disruptive. Matter-centricity is not merely a technical project; it is a business process project that requires planning, buy-in and training on an organization-wide level.

Autonomy iManage WorkSite provides the industry's best foundation for a matter-centric organization. In our decade of experience in facilitating matter-centric environments, we have identified two high-level keys to managing your matter-centric WorkSite environment:

Flexibility

Your firm must have the ability to adapt to change in a variety of forms - to meet the different needs of users and groups, and their idea of what they need versus the reality of how they use WorkSite; to accommodate for growth, mergers and acquisitions, employee and partner turnover; to add and integrate other mission critical systems into the business process, and more.

We have seen the pain of inflexible systems first hand. There are few implementation frustrations greater than realizing, after months of training and work, that you need to make system changes that require you to start the entire process all over again. Or, imagine having to push a unified document structure and viewing policy onto different user groups with different needs, only to see system use plummet. We have even seen profitability erode because accounting and timekeeping databases were isolated from WorkSite.

To achieve true matter-centricity, you must have the ability to adapt WorkSite to meet your business needs, your system needs, your user needs. DocAuto products are designed to give you ultimate flexibility to extend, enhance, and ignite WorkSite.

Control

Matter-centricity is really a move to an "unstructured" environment, when compared to yesterday's content management systems. While liberating and ultimately productive, it is essential for organizations to establish control over this open, matter-based environment. User behavior and processes (or lack thereof) are as diverse as your workforce, and it is the firm's responsibility to ensure your policies and procedures are both efficient and enforced.

For instance, how do you make sure your users and groups can view matters the way they want to see them to be the most productive? How do you make sure the right people are working on any given matter, and that they can access the right content within that matter? Can you distribute matters to users that will be working on them in the future? How do you ensure critical items are escalated to the attention of the right people? How do you make sure content keeps the right metadata and security settings, regardless of where it is moved? How do you age matters, or create parallel WorkSpaces? How do you monitor the usage of your matter-centric environment?

DocAuto products provide clear answers to these, and a host of other critical control questions. We have listened intently to our customers over the years, and have developed responsive products that serve your business needs.