• 11/17/2016 - DocAuto Announces Integration with iManage Control Center Administrative Interface for iManage Work 9.4

    ATLANTA – Nov. 17, 2016 – DocAuto is pleased to announce the integration between iManage Control Center administrative interface for iManage Work and DocAuto's Helm Monitoring and Alerting System.  This integration allows the Helm interface to be embedded directly within iManage Control Center, allowing iManage Work system administrators easy access to Helm's powerful alerting, analysis, service control, and other functions alongside the other powerful tools that are built into iManage Control Center. The iManage Control Center provides comprehensive management of users, groups, roles, metadata, security, usage, and other functions within the iManage Work Product Management system, and exposes powerful REST APIs and endpoints for easy extension into and integration with third-party tools like Helm.

    "DocAuto continues to demonstrate its close partnership with iManage by collaborating to help our customers get the most out of their iManage Work Product Management solution," said Sandeep Joshi, Vice President of Channels for iManage. "This is the first of many new products that partners are developing to work with the powerful new architecture of the Control Center platform."

    "After nearly 20 years of working with iManage, we are excited about the new capabilities of the REST architecture and the new direction that iManage has demonstrated with their vision for taking the mature, reliable iManage Work Product Management solution forward," said David Kiefer, CEO of DocAuto.  "The new features and interface clearly show iManage's responsiveness to their customers, as well as some innovative new thinking.  We are proud to have always adhered to iManage's best practices."

  • 9/15/2016 - DocAuto Recognized by Law Firms for Providing Exceptional Customer Service

    September 12th, 2016 - DocAuto, a globally trusted leader of Enterprise Content Management solutions and services, has been recognized for their exceptional customer service by the InsideLegal's Technology Purchasing Survey for the fourth year.

    This survey, released at the annual ILTA Conference in National Harbor, MD on Aug. 29th, was developed by ILTA and InsideLegal and distributed to 1,231 global ILTA member law firms. The survey covered questions such as analysis of past and future technology purchases, budget and influence, mobile usage, IT trends, and more. 80% of respondents reported using outside technology consultants to assist with some aspect of firm operations, technology, and infrastructure.

    "We are honored to be recognized by our clients for providing exceptional customer service for yet another year," said DocAuto's CEO, David Kiefer. "With nineteen years of experience serving the legal market, and having worked with many diverse client environments, our Support and Services teams have amassed extensive knowledge and a deep understanding of needs and challenges of today's law firm. We pride ourselves on making sure we exceed customer services standards, and we are very pleased and appreciative that our customers are happy with our efforts."

    The full Technology Purchasing Survey can be found here. For more information on DocAuto's Professional Service offerings, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

  • 8/18/2016 - DocAuto Announces Events at ILTACON 2016

    ATLANTA – August 18, 2016–DocAuto, a globally trusted leader of Enterprise Content Management solutions and services, will host five sessions at the 2016 International Legal Technology Association's (ILTA) Annual Conference being held Aug. 28 - Sept.1 at The Gaylord National Resort & Convention Center, just outside of Washington DC. These events will discuss and demonstrate several of DocAuto's solutions for iManage Work, Microsoft SharePoint, and Matter Center.

    DocAuto is holding an ILTACON Solution Spotlight session on their iManage Work security and monitoring solution, the Watchdog Module. DocAuto's CEO, David Kiefer, will demonstrate how the Watchdog Module helps improve document security by monitoring all user activity related to iManage Work documents and sends alerts on unauthorized or abnormal document activity. This session will be held on Tuesday, Aug. 30 at 3:30 p.m. in Annapolis 1 & 2.

    Experts from Perficient's Microsoft Modern Apps team will also join DocAuto for their "360° Management of Your SharePoint and Matter Center Environments" session where they will discuss best practices for structuring and managing your SharePoint environment. Perficient is the leading digital transformation consultancy serving Global 2000 and other large enterprise customers throughout North America, and is a Microsoft National Service Provider and Gold Certified Partner. This session will take place on Tuesday, Aug. 30 at 9:00 a.m. in Camellia #3.

    DocAuto will also host three additional sessions in their demo room, Camellia #3:

    If you would like to book a one-on-one demo or discussion with DocAuto at ILTACON, please contact the Sales Team at This email address is being protected from spambots. You need JavaScript enabled to view it.. You can also catch the DocAuto team in booth #909/911 during the conference.

  • 7/5/2016 - DocAuto Expands European Presence by Partnering with Beveric

    July 5th, 2016 - DocAuto, a globally trusted leader of Enterprise Content Management solutions and services, announced a new reseller partnership with Beveric, an IT Services company based in Finland.

    Founded in 1999, Beveric Ltd focuses on offering expert IT consulting and services and specializes in the implementation of large-scale architectural projects in large enterprises and the public sector.

    "We are excited to have Beveric onboard and to add another partner in Scandinavia," said Ben Firth, Head of UK Operations at DocAuto. "Beveric's expansive consulting experience and presence in Finland and other regions of Scandinavia will help us reach even more iManage Work and Microsoft SharePoint clients and will further Beveric's presence as a complete IT solution provider."

    "We are pleased to start the partnership with DocAuto." says Beveric CEO, Tapio Väisänen. "DocAuto's range of products will support our business well, and allow us to offer better and more versatile solutions to all our customers."

    For more information on DocAuto's partnership with Beveric, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

  • 6/16/2016 - DocAuto Releases Helm 5.0 with Role Based Security

    June 16th, 2016–DocAuto, a globally trusted leader of Enterprise Content Management solutions and services, has released version 5.0 of their popular Helm application.

    Helm 5.0 includes Role based security to allow multiple roles to be defined, each with different permissions and granular control over which UI components are visible to each role.  This allows administrators to limit which users have access to which features and can restrict users, such as Support, to have read-only access. Helm 5.0 also includes additional IDOL maintenance jobs, and e-mail alert and graph overview enhancements.

    Helm continuously monitors iManage Work service components, Microsoft SharePoint services, SQL Server, all types of IDOL environments, and more, to provide a truly comprehensive view of system performance in one powerful interface. Originally released in 2013, Helm helps numerous AMLAW 200 firms optimize system performance and avoid issues that may cause system downtime.

    "We continue to work closely with our clients to ensure our software grows and changes with our client's needs," said David Kiefer, CEO of DocAuto. "These new features give our clients more granular control over their system components and more options to fit their unique environment."

    More information on how firms are using Helm to optimize their environment can be found here.

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