"We have accomplished in 45 minutes with WorkSpace Manager what we have wanted to do for three years!"

Paul Bower, DLA Piper
Headquarters:
DocAuto, Inc.
3500 Parkway Lane
Suite 270
Norcross, GA 30092 USA
800.DocAuto Telephone
770.242.6747 Outside USA
770.263.8635 Fax

Los Angeles Office:
DocAuto, Inc.
645 W. 9th Street
Suite 110
Los Angeles, CA 90015 USA
213.598.0393 Telephone
509.757.0841 Fax
December 2009
Software Solutions for Autonomy iManage WorkSite
In This Issue:

President's Corner

Happy Holidays!

As many of you may be preparing to spend time with friends and family this holiday season, everyone at DocAuto would like to wish you Happy Holidays! We look forward to ringing in the New Year, and wish for a happy, healthy, and prosperous 2010 for all of our clients and partners. It is our goal in the coming year to continue to provide stellar products, support, and services. We will also be introducing some new products in early 2010 that will help to make WorkSite work even harder for you in your organization! Additionally, we are in the processing of migrating to SalesForce.com for our CRM system, which will allow us to provide even better customer service to our clients and partners, including a powerful self-service portal, with dynamically "suggested solutions" for common support questions, support issue tracking, and much more. So, from all of us at DocAuto to all of you – Happy Holidays!

David Kiefer, President 

  

News & Events

The DocAuto Character Finally Has a Name!

DocAuto CharacterAs you may already know, we conducted a contest to name the character that has been appearing in some of our marketing materials, trade show booth, and the USB keys we gave away at ILTA. The name selected is ………… [drum roll] ………… Doc Otto! The winning submission was provided by Gary Berger, IT Director for Ogltree Deakins Law Firm, who will receive the Flip UltraHD Camcorder. There were multiple submissions of Doc Otto, so in order to be fair, we put the names into a hat of everyone who submitted Doc Otto and Gary’s name was pulled. There were also submissions of variations of that name such as Doc, Otto, Dr. Otto, etc. All the runners up will receive one of our 2GB USB keys in the shape of our newly named character, Doc Otto. In all, we had sixty entries for our contest. We appreciate everyone who participated!

DocAuto January Webinar Series

Our webinar schedule for the month of January has been posted on our website. Our monthly webinar series covers overview demonstrations of our core products, advanced concepts using WorkSpace Manager and OutiM Server, and matter-centric and e-mail management. These webinars are recorded and are available for viewing on our website, usually within a few days after each webinar. The box on the left lists webinars that are scheduled for the month of January. Click on each link for more information and registration. We hope you can join us for one or more of these informative webinars.

Follow Us on Twitter and Subscribe to Our Blog

In addition to receiving this newsletter, keep up with DocAuto news and events by following us on Twitter and/or by subscribing to our Blog. If you received this newsletter from a colleague or accessed it from our website, you can subscribe to our newsletter by visiting the News and Events page of our website and filling out the form in the Stay Connected section.

Product Updates

Complete Release Notes for all of our products can be found on their respective product pages on our website. Below is a list of products for which we have released updates since our last newsletter. 

WorkSpace Manager 1.6.31 

This release and other recent releases include:

  • WorkSite Custom Lookup Values like Client and Matter may now not only be added to WorkSite on-the-fly, but Description information in the WorkSite database may be updated on-the-fly using data from external data sources, such as your accounting system. This compliments the functionality that WorkSpace Manager has had for the last five years - to change the names and descriptive text of any structure in WorkSite.

  • WorkSpace Manager can now "Skip x Records" of the primary query’s recordset at the start of a job to make it easier to pick up where a stopped job left off. This can automatically reset after the job completes, to allow looping or automatic scheduled jobs to process all data on the next run.

  • We added "Check All Options" and "Uncheck All Options" buttons on the Updating Tab of the Template Properties dialog, the Default Template Properties tab, and the Updating subtab of the Global Options dialog to save our users a few clicks.  

More information on this functionality can be found in the Release Notes.

OutiM Server 3.0.28 

This release includes new options for source folder filtering and processing - Find at specific level, Find at all levels, process or not process all subfolders (applies to both PST files and mailboxes), and more. Additional information on features and functionality can be found in the Release Notes.

From the DocAuto Support Desk

Help Us Help You

“Help me help you.” Tom Cruise to Cuba Gooding, Jr. in Jerry Maguire (1996). We are continuing to conduct a support survey and would very much like to hear how satisfied you are with the level of support we have been providing. Your feedback is very important to us. Please click here to fill out this short survey. And thank you for helping us help you!

Tips & Tricks: OutiM Server and Watchdog Server – Great Monitoring Combo

Did you know that you can use OutiM Server and Watchdog Server together to monitor suspicious activity in your firm? For instance, administrators may want to be notified when a specific user is exporting or e-mailing large numbers of documents. For users that exceed normal limits, their Sent Items can be copied to secure WorkSpaces for administrative monitoring. For more information on how you can use these two products together, watch the recorded webinar on “Targeted Email Management Tasks Using OutiM Server”. This video can be accessed on our website.

Partner Spotlight

Dejure Solutions 

www.dejuresolutions.comWe would like to welcome new reseller partner, Dejure Solutions, to the DocAuto family! DeJure, based in Bridgeview, Illinois, is committed to improving your Information Technology needs by providing end-to-end solutions that will enhance the way their clients do business. By exploring your technical challenges and applying a new way of thinking with their experienced and creative ideas, they will give you a simple, valuable, and trusted experience with your technology. Their expertise in managed services, application design, software and hardware integration, project management and support are the reason why they are continuously improving the way their customers live and work

WorkSpace Manager Certified Engineer Training Schedule

DocAuto
March 8 - 10, 2010 - Atlanta
May 10 - 12, 2010 - Atlanta
September 13 - 15, 2010 - Atlanta
December 6 - 8, 2010 - Atlanta

Traveling Coaches
February 9 - 11, 2010 - Dallas

June 8 - 10, 2010 - Dallas

August 10 -12, 2010 - Dallas

October 19 - 21, 2010 - Dallas

Tikit (UK)
Please contact Ben Firth for schedule information.